Wellcome to New Ideas at Laam!

LAAM is a Seattle and Lahore based startup that’s building Pakistan’s first fashion search and discovery engine. Our mission is to
1) Enable people to easily search, discover and buy fashion products..
2) Help designers and artisans(Small businesses) to reach global audiences and enable their growth. Provide a meaningful space to turn their creative products into opportunity.

About the work
LAAM is collaborating with 50+ top Pakistan fashion houses and has customers from all over the world. In this role, you will work closely with our partners(merchants/vendors) to understand their fulfillment process, understand their concerns and onboard them on our sellers platform. You will also ensure the quality and timely delivery for all orders placed on LAAM.

As a head of fulfillment, you are a critical piece of LAAM’s growth and success. You will be responsible for managing the overall process after an online order takes place, manage key operational metrics for fulfillment, leading strategic projects, and working side-by-side with our Product team to build new product features for our partners to optimize the overall fulfillment process.

Requirements
– You have managed the fulfillment process for ecommerce and have the ability to scale it out to thousands of orders.
– You’re business savvy. You understand design drives customer behavior and customer behavior drives business metrics. You seek to understand the business case and incorporate it into your work.
– You have a bias towards action. You understand speed is key in an early startup and you don’t hesitate to accelerate learnings, and overall output.
– You care about the end result of your work. You have a good, critical eye for details and are obsessed with excellence

What we offer
– Jump on a massive opportunity for growth with our company in its early stage
– Phenomenal Leadership (with experience at top technology companies like Microsoft and Facebook)
– Collaborative work environment. We believe in enjoying work while also making an impact.
– Own your work – let your influence and expertise shine here. We want to hear your ideas.

Kindly share resumes at [email protected] with Subject
Location: Model Town, Lahore