A Dubai based real estate company is looking for Social Media Manager for their Lahore Office.

 We are looking for Customer Support Executive to provide support to our UK/US/Canada and UAE based clients.

Candidates will be required to provide support Via following mediums.

– Voice Support

– Chat Support

– Email Support

– A professional approach in answering Calls/Chats/Emails and provide information about products and services, taking input of issues and their redressal thereof.

– Ensure all quality perimeters are met on every phone call/chat and email

– Maintaining records of transactions and interactions.

-Appropriate and timely follow-ups wherever required.

– Escalate unresolved queries to respective departments for accurate redressal

 Requirements

– Exceptional English communication (verbal/written) and analytical skills.

– Good grip on MS Office tools such as Excel, Word, PowerPoint

– Team player with multi-tasking abilities.

– Ability to identify opportunities and solutions for process improvement

– A positive mind set

Previous Contact Center/Call Center Experience is preferred but not a must

Interested ones can share their resumes at [email protected]. The deadline to apply is 12th Feb 2021

A Dubai based real estate company is looking for Social Media Manager for their Lahore Office.

We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

•Perform research on current benchmark trends and audience preferences

•Design and implement social media strategy to align with business goals

Set specific objectives and report on ROI

•Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)

•Monitor SEO and web traffic metrics

•Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency

•Communicate with followers, respond to queries in a timely manner and monitor customer reviews

•Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)

•Suggest and implement new features to develop brand awareness, like promotions and competitions

•Stay up-to-date with current technologies and trends in social media, design tools and applications

•Hands on experience in content management

Excellent copywriting skills

•Ability to deliver creative content (text, image and video)

•Solid knowledge of Adobe Photoshop, illustrator, premier pro & after effects

•Knowledge of online marketing channels

Familiarity with web design

•Excellent communication skills

Interested ones can share their resumes at [email protected]. The deadline to apply is 12th Feb 2021